4 Comments
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Diego Bonifacino's avatar

Brilliant insight about the diagnosis gap. This resonates deeply with something I just explored: we're training people to communicate with machines with surgical precision while leaders still struggle to brief their own teams clearly. The missing layer you describe—understanding why behavior needs to change—connects directly to communication clarity. If leaders can't articulate the 'why' and expectations, change stalls. https://creatism.substack.com/p/we-prompt-machines-better-than-we?r=177ve

Ruth Dale's avatar

I wish people would test! I wish I wish I wish!

Arko Kröger's avatar

My hypothesis is that most of the time people seem to be way too confident on already knowing how certain people behave without actually verifying if that's the case or not.

At least its significant in a lot of cases.

Robert Meza's avatar

I would agree with that, the default is we already know… and while its ok to have a direction, you have to verify this is actually the case